Unofficial English translation for information only. In case of discrepancy, the Turkish text prevails. This translation is not legal advice.
Turkish source: Law No. 6502, Official Gazette 28/11/2013, No. 28835. Turkish text as published on mevzuat.gov.tr, checked on 26 October 2026: https://www.mevzuat.gov.tr/mevzuat?MevzuatNo=6502&MevzuatTur=1&MevzuatTertip=5
PART EIGHT – Provisions on Proceedings, Inspection and Penalties
Article 77/A – Settlement
(Added: 28/11/2017-7061/116 art.)
(1) With respect to the administrative fines provided for in this Law, where the addressee of the penalty claims that the identified infringements resulted from insufficient understanding of the provisions of the law or misinterpretation thereof, or that there was a difference of opinion between judicial decisions and the administration concerning the event in dispute, the Ministry may reach a settlement with the addressee of the administrative fine in accordance with the provisions of this Article.
(2) (Repealed: 24/10/2024-7529/8 art.)
(3) A request for settlement shall be made within fifteen days from the date of service of the administrative fine decision, for administrative fines in respect of which no application has yet been made to the administrative judiciary. Where a request for settlement is made, the time limit for bringing an action shall be suspended; if no settlement is reached, the time limit shall resume from where it stopped. If no settlement is reached, a new request for settlement may not be made.
(4) Requests for settlement made under this Article shall be assessed by settlement commissions. The settlement records drawn up by the settlement commissions shall be final, and the administration shall immediately give effect to them. The addressee of the penalty may not bring an action or lodge a complaint with any authority regarding matters agreed upon and recorded in the settlement record.
(5) In the event of settlement, the rate of reduction in the administrative fine may not exceed fifty per cent. For administrative fines in respect of which settlement is requested under this Article, the discount for advance payment under Article 17 of the Misdemeanours Law No. 5326 dated 30/3/2005 may not also be applied. If settlement is reached on the administrative fines subject to settlement, the settlement record shall be served at the time of settlement, and the fines shall be paid within fifteen days from service.
(6) The Ministry shall determine, after obtaining the favourable opinion of the Ministry of Finance, the attendance fee and sitting fee payable to the chair and members of settlement commissions for their work on those commissions, and the procedures and principles relating thereto.
(7) The procedures and principles concerning the establishment and operation of settlement commissions and applications to be made under this Article shall be regulated by regulation.
Article 78 – Authority and objection in respect of penalties
(1) (Amended: 24/3/2022-7392/16 art.) Administrative sanction decisions provided for in paragraphs twelve and thirteen of Article 77 shall be issued by the Advertisement Board, while those provided for in the other paragraphs shall be issued by the Ministry. The Ministry may delegate this authority to provincial directorates of trade in the provinces.
(2) An application may be made to the administrative judiciary against administrative sanction decisions issued under this Law pursuant to the provisions of the Administrative Judicial Procedure Law No. 2577 dated 6/1/1982. However, an action before the administrative court shall be brought within thirty days from the day following service of the act. Bringing an action for annulment before the administrative court shall not stay the execution of the decision.
(3) Administrative fines imposed under this Law must be paid within one month from service.
PART NINE – Miscellaneous Provisions
Article 79 – Products imitating food
(1) The production, marketing, import and export of products that, although not food products, appear different from what they are because of their shape, smell, colour, appearance, packaging, label, volume or size and are therefore mistaken for food products by consumers, particularly children, thereby endangering consumers’ health and safety, are prohibited. Products that, although not food products, are made in the form of food products as traditional handicrafts and do not harm health are excluded from this provision, provided that they bear a warning sign and wording.
(2) The Ministry is authorised to take the necessary measures and make the necessary regulations against these products, which endanger consumers’ health and safety by appearing different from what they are.
(3) Where such products placed on the market are found to be unsafe, the provisions of the Law on the Preparation and Implementation of Technical Legislation on Products shall apply with respect to the measures to be taken and the notification of those measures to the European Commission.
(4) The Ministry is responsible for conducting market surveillance and inspection of products within this scope.
(5) Consumers’ right to bring an action for pecuniary and non-pecuniary damages they have suffered as a result of purchasing products imitating food is reserved.
Article 80 – Pyramid sales systems
(1) A pyramid sales system is a system that offers its participants the prospect of obtaining monetary or asset gains in return for contributing a sum of money or assets, on condition that they find other participants for the system under the same conditions, and makes the realisation of those gains wholly or partly dependent on other participants also acting in accordance with the conditions, where the expected gains are unrealistic or very difficult to realise.
(2) The establishment, dissemination or recommendation of pyramid sales systems is prohibited.
(3) The Ministry is authorised to conduct the necessary investigations concerning pyramid sales systems and, in cooperation with the relevant public institutions or organisations, to take the necessary measures, including, where applicable, stopping the electronic system in our country.
Article 81 – Tests, examinations and analyses
(1) The Ministry may use the laboratories of public or private organisations for the implementation of this Law. The costs of tests and examinations shall be covered by the Ministry’s budget.
(2) If test and examination results are contrary to the relevant administrative and technical regulation, all costs relating thereto shall be collected from the producer or importer in accordance with the provisions of the Law on the Procedure for the Collection of Public Receivables. The test and examination fees collected shall be recorded as revenue in the budget.
Article 82 – Appropriation
(1) Expenses relating to the activities of the Advertisement Board, the Advertisement Council, the Consumer Council and consumer arbitration committees, the Ministry’s expenses for the purpose of consumer protection, and other expenses shall be met from the appropriation allocated in the Ministry’s budget.
Article 83 – Other provisions
(1) In cases where this Law contains no provision, general provisions shall apply.
(2) The existence of regulations in other laws concerning transactions in which one of the parties is a consumer shall not prevent such transactions from being deemed consumer transactions or the provisions of this Law concerning subject-matter and territorial jurisdiction from being applied.
Article 84 – Regulations and other regulatory acts
(1) The Ministry is authorised to take the necessary measures and make the necessary regulations, within the framework of legislation, concerning the implementation of this Law.
(2) The regulations provided for in this Law shall be issued by the Ministry within six months from the date this Law enters into force.
(3) In issuing secondary regulations, the Ministry shall obtain the opinions of the relevant public institutions and organisations, professional organisations having the status of public institutions, civil society organisations and professional associations.
Article 85 – Establishment of staff positions
(1) The staff positions listed in the attached list have been established and added to the section concerning the Ministry of Customs and Trade in Schedule (I) annexed to Legislative Decree No. 190 on General Staff Positions and Procedures dated 13/12/1983 and numbered 190.
Article 86 – Provisions repealed
(1) The Consumer Protection Law No. 4077 dated 23/2/1995 is repealed. References in other legislation to the Consumer Protection Law shall be deemed to have been made to this Law.
Provisional Article 1 – Transitional provisions
(1) Actions brought before the date this Law enters into force shall continue to be heard by the courts in which they were brought.
(2) As a rule, consumer transactions concluded before the date this Law enters into force, whether they are legally binding and their consequences shall be governed by the provisions of the law in force when those transactions took place. However:
a) Provisions of contracts concluded before the date this Law enters into force and still in force that are contrary to this Law shall not apply from the date of entry into force.
b) If time limits (forfeiture periods) and limitation periods that began to run before the date this Law enters into force have not expired, the time limit (forfeiture period) or limitation period shall expire upon the expiry of the period provided for in this Law.
(3) Until the regulations provided for in this Law enter into force, the provisions of regulations and other legislation issued on the basis of the Consumer Protection Law repealed by this Law that are not contrary to this Law shall apply.
Provisional Article 2
(Added: 22/7/2020-7251/60 art.)
(1) The provisions of this Law concerning mediation as a prerequisite for bringing an action shall not apply to actions pending before first-instance courts, regional courts of appeal and the Court of Cassation on the date those provisions enter into force.
Provisional Article 3
(Added: 24/3/2022-7392/17 art.)
(1) As a rule, consumer transactions occurring before the date this Article enters into force, whether they are legally binding and their consequences shall be governed by the provisions of the law in force when those transactions took place. However, provisions of indefinite-term consumer contracts concluded before the date this Article enters into force and still in force that are contrary to this Law shall not apply from the date this Article enters into force.
(2) For immovable property subject to timeshare for which a building permit had been obtained as of the date of publication of this Article, for five years from the date of publication of this Article, timeshare ownership rights, timeshare rights conferring a real right attached to an ownership share or timeshare rights conferring a personal right may be sold, including by way of prepaid sales; timeshare rights may be granted through participation in a cooperative or commercial company or membership in an association or foundation; and persons who do not hold a real right in the property subject to timeshare may sell timeshare rights. [32]
(3) With respect to timeshare contracts concluded before the date of publication of this Article and contracts concluded under paragraph two, the provisions of paragraph ten of Article 50, as amended by the Law enacting this Article, shall apply together with the provisions of the Law in force before the date of publication of this Article, including provisions on administrative fines.
(4) Applications made to consumer arbitration committees under Articles 66, 68 and 73 and actions brought before the courts shall be governed by the provisions concerning subject-matter and territorial jurisdiction in force on the dates those applications were made and those actions were brought.
Article 87 – Entry into force
(1) This Law shall enter into force six months after its publication date.
Article 88 – Execution
(1) The Council of Ministers shall execute the provisions of this Law.
ADMINISTRATIVE FINES UNDER ARTICLE 77 OF CONSUMER PROTECTION LAW NO. 6502
TABLE OF AMOUNTS
(Pursuant to the Communiqué on the Administrative Fines to Be Applied in 2026 Pursuant to Article 77 of Consumer Protection Law No. 6502, published in the Official Gazette No. 33116 dated 23/12/2025, the amounts of the administrative fines set out in Article 77 of Consumer Protection Law No. 6502 shall apply as follows from 1/1/2026.)
Article 77 paragraph and amount (Turkish liras):
Fine amount in paragraph one, subparagraph (a): TRY 3,973
Fine amount in paragraph one, subparagraph (b): TRY 3,973
Fine amount in paragraph two: TRY 3,922
Fine amount in paragraph three: TRY 19,827
Fine amount in paragraph four, subparagraph (a): TRY 31,902,048; 22,329
Fine amount in paragraph five: TRY 1,987,014; 446,627
Fine amount in paragraph six: TRY 3,922
Fine amount in paragraph seven: TRY 1,987,014
Fine amounts in paragraph eight: TRY 99,352,237; 9,935,181
Fine amounts in paragraph nine: TRY 99,315; 1,987,014; 198,656
Fine amounts in paragraph ten, subparagraph (a): TRY 3,190,204; 3,187
Fine amounts in paragraph ten, subparagraph (b)(1): TRY 2,013,887; 32,510
Fine amounts in paragraph ten, subparagraph (b)(2): TRY 32,510
Fine amounts in paragraph ten, subparagraph (b)(3): TRY 223,965
Fine amounts in paragraph ten, subparagraph (c): TRY 3,973
Fine amount in paragraph eleven: TRY 198,656
Fine amount in paragraph twelve, subparagraph (a): TRY 198,679; 1,986,795
Fine amount in paragraph twelve, subparagraph (b): TRY 3,991,652; 39,916,524
Fine amount in paragraph twelve, subparagraph (c): TRY 99,339; 993,397; 1,995,826; 19,958,262
Fine amount in paragraph twelve, subparagraph (ç): TRY 108,370; 1,083,706
Fine amount in paragraph twelve, subparagraph (d): TRY 1,083,706; 10,837,065
Fine amount in paragraph twelve, subparagraph (e): TRY 1,083,706; 10,837,065
Fine amount in paragraph twelve, subparagraph (f): TRY 505,729; 5,057,297
Fine amount in paragraph twelve, subparagraph (g): TRY 108,370; 1,083,706
Fine amounts in paragraph thirteen: TRY 108,370; 1,083,706; 1,083,706; 10,837,065
Fine amounts in paragraph fourteen: TRY 6,380,408; 1,987,014; 99,315
Fine amounts in paragraph fifteen: TRY 510,430; 10,837,065; 1,806,177; 90,308; 19,141,229
Fine amount in paragraph sixteen: TRY 3,922
Fine amount in paragraph seventeen, subparagraph (a): TRY 6,274,500; 2,760
Fine amount in paragraph seventeen, subparagraph (b): TRY 1,254,900
Lower and upper limits of fine amount in paragraph eighteen: TRY 19,827 – 738,286
Lower and upper limits of fine amount in paragraph nineteen: TRY 510,430 – 765,649,243
In cases where an administrative fine is to be imposed pursuant to the provisions of Law No. 6502 as in force before the amendment, within the scope of Provisional Article 3 added to Law No. 6502 by Article 17 of Law No. 7392 published in the Official Gazette No. 31796 dated 01.04.2022, the following amounts shall apply under Article 77 of Law No. 6502 as in force before that amendment:
Fine amount in paragraph three: TRY 19,827
Fine amounts in paragraph four: TRY 397,376; 19,827
Fine amount in paragraph five: TRY 1,987,014
Fine amounts in paragraph eight: TRY 9,935,181
Lower limit of fine amount in paragraph nineteen: TRY 496,719
Notes
[32] By Article 20 of Law No. 7511 dated 23/5/2024, the phrase “may be granted” in this paragraph was amended to read “may be granted, timeshare rights may be granted through membership in a cooperative or commercial company, or through membership in an association or foundation, and persons who do not hold a real right over the property subject to timeshare may sell timeshare rights”.